More customer issues resolved per hour
Customer support agents with an AI assistant resolved 14% more issues per hour on average, and 34% more for newer, less experienced agents.
We help you decide what to build and build it with you. Then we run it for you, on Nubex infrastructure or in your own building, so your data stays where you decide.
Most customers start with consulting, and what we build together then runs as a product, operated by Nubex.
We'll suggest a path. It's a starting point for a conversation, not a commitment.
AI doesn't replace your team. It takes the repetitive work off their desks, so the same people can respond faster and do more. Here's what changes.
Your people stay in control. Wherever a decision matters, a person approves before the AI acts.
Results from published, controlled studies of people working with AI.
Customer support agents with an AI assistant resolved 14% more issues per hour on average, and 34% more for newer, less experienced agents.
In a controlled experiment, developers with an AI coding assistant completed a programming task 55.8% faster than those without.
Consultants using AI on tasks suited to it produced results more than 40% higher in quality, finished 25.1% faster, and completed 12.2% more tasks.
AI isn't right for every task. In the same Harvard and BCG study, consultants using AI on a task outside its strengths were 19 percentage points less likely to get the right answer. That's why every Nubex project starts with a pilot and a quality check on your own cases.
These are results from published research, not Nubex customer results. Outcomes depend on the task and the organisation.
Click any service to see what you get, how it works, and real examples.
Examples of what AI can do for organisations like yours, and which services make it happen.
Many AI projects stall because nobody agreed what success looks like. Every engagement with us starts with a small pilot and a clear measure.
A written, measurable goal before any build starts.
One process, one team, real data, a short timeline.
Tested against your own examples, not a demo.
You decide to continue based on results.
Before we start, we agree with you on the baseline and the target. At the end of the pilot, you see the real result and decide whether to continue.
We document where data goes and which model sees it.
Clear approval points and a full record of every action.
Nothing goes live without a quality check on your cases.
We show the options we considered, including other providers.
Tell us what you're working on. A Nubex AI specialist will help you find the right first step.